Cancelling Your Order After Delivery
You have the right to cancel your order within seven working days of delivery.
To cancel your order you can email us at email@example.com or write to us within seven working days of delivery, quoting your order reference number. You must take reasonable care of the items whilst they are in your possession and you must not use them. Please return the goods to us in their original packaging. We will provide you with a returns address. Please do not send goods directly to our Customer Services team OR return anything to your local garden centre. We advise that you return any goods using registered post or a courier service in order to ensure their safe return.
We will only refund the purchase price (if we have received payment of the price) when we have received the goods from you in an undamaged state. The return of the plants will be at your cost.